Temp-Guest Experience Administrative Assistant

Norcross, GA
Temporary to Full Time
Mid Level
TITLE:Guest Experience Administrative Assistant
PURPOSE
As a Guest Experience Ministry representative, support the Director by providing daily administrative support to the department's volunteer-based ministries, including Parking Lot, Shuttle, Curbside Assistance, Translation, New Here, Greeters, Ushers, Interpreters, Training, and special events.
RESPONSIBILITIES (INCLUDING BUT NOT LIMITED TO)
  • Coordinate and schedule Director’s volunteer meetings, leader one on ones, leader round-tables, events and special projects, as needed.
  • Record detailed meeting notes as needed.
  • Reserve meeting rooms via E-Space for department and volunteer meetings.
  • Prepare for volunteer meetings by creating agendas, setting up the room, gathering associated training materials and supplies, as needed.
  • Order food and specialty supplies for meetings, as needed.
  • Main point of contact for Trainer Leaders and catering vendors for quarterly weekend trainings.
  • Assist department Coordinator with preparing GE Suite, New Here lounge, and Translation room in advance for weekend services.
  • Support Inventory upkeep
  • Place orders as needed for items such as, communion elements, volunteer snacks, volunteer welcome bags, etc.
  • Responsible for PCO Scheduling for all GE teams, add new volunteers, and make template changes, as needed.
  • Rock database and Connection board management.
  • Manage volunteer name tag orders and fulfillment.
  • Occassional non-urgent or project-based volunteer email communication.
  • Responsible for Back Ground Check upkeep with all GE volunteers
  • Manage the administrative tasks of PCO Workflow steps 2-11 for all volunteers.
  • Responsible for SignUpGenius/Typeforms.
  • GE SOP and Guide revision
  • Support volunteers on the weekend with PCO/ROCK related needs.
  • Manage department ticket submissions for all Operations, IT, Facilities, and Strategy & Marketing requests
  • Manage Volunteer birthday celebration program. (Postcards)
  • Update communication White Board weekly in GE Suite with campus and department “need-to-knows”.
  • Maintain Voluteer Urgent Prayers/Needs list weekly for Director. Support ordering flowers, cards, and scheduling calls and visits as needed.
  • Assist Director during weekend services and special events as scheduled.
  • Responsible for service attendance counts every Sunday
  • Must have flexible availability for weekend services and special event needs.
COMPETENCIES
Behavioral CompetenciesVictory Church & Business Competencies
  • Communication Proficiency
  • Organization
  • Initiative
  • Spiritual & Emotional Maturity
  • Interpersonal Skills
  • Customer Service
  • Time Management
SKILLS / QUALIFICATIONS
WORK EXPERIENCE REQUIREMENTS
  • 1 year of office experience/ volunteer experience
  • Flexible Schedule (Available nights & weekends)
  • An acceptance of, and commitment to Jesus Christ as Savior and Lord.
  • An understanding of the mission and purpose of Victory Church.
  • Acceptance and agreement of Victory Church’s CHECK values and staff commitments
COMPUTER / SOFTWARE EXPERIENCE REQUIREMENTS
  • Knowledge of MAC and Microsoft 365 applications
  • Knowledge of PCO and ROCK RMS is preferred.
  • Knowledge of marketing programs (signup genius, typeform, Canva) is a plus.

 

By submitting your application you hereby certify that the facts set forth in the above employment application are true and complete to the best of your knowledge.

I understand and agree that any misrepresentations by me in this application will be grounds for immediate termination if I have been employed. I give Victory Church the right to investigate all references and to secure additional information about me, if job related. I hereby release from liability Victory Church and its representatives for seeking such information and all other persons, corporations, or organizations from furnishing such information. I understand that a criminal background and or credit check will be conducted on me as part of the application process and I consent to any such check. I also understand that I may be required to have a physical examination, including drug screen.

Should employment result from this, I understand that I will be required to provide documentation to establish identity and employment eligibility. I understand that just as I am free to resign at any time. Victory Church reserves the right to terminate my employment at any time, with or without cause and without prior notice. I understand that no representative of Victory Church has the authority to make any assurances to the contrary. Furthermore, I agree to abide by the ministry guidelines and requirements of Victory Church and to refrain from any unscriptural conduct in the performance of my services on behalf of the church. I hereby attest that I am of good moral character.

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